How customer information should be collected and protected. Below is practical information to review as you plan your trip or use this website.
Information collected
If the live service accepts enquiries or bookings, it may collect names, contact details and travel preferences. Only collect information required for stated purposes.
How data is used
Explain the real uses of information, such as responding to enquiries, arranging services with disclosed providers and complying with legal obligations.
Sharing, retention and rights
Name the actual service-provider categories, retention periods, contact point, customer rights and effective date. This draft requires review against your real data flows.
Important: This page is a draft template. Replace provisional descriptions with verified business practices and obtain legal review where needed before publishing.
Need more information?
See our FAQ, Travel Agency Disclosure and Contact Us page.